Bridge & Transform
Interim Management at Leading Green Energy Provider
Bridge & Transform
CIO & Director Product
Bridging C-level management and (re)organizing the digital product organization with interim CIO and Director Product roles.
The transformation included introducing a new ERP system and filling key roles in Product, IT, and Director positions.
months until launch
experts hired
new tariffs
Situation
- Energy provider with 400 employees, pioneer
- Self-developed ERP system, large and competent team
- Products not ready for digital sales
- One-size-fits-all tariff model and end of life cycle
- New business with solar, wall boxes, wind parks only possible with workarounds
- Vacant position for technical responsibility
- Decision for a new ERP platform already made
- High uncertainty among the workforce
Mandate
- Interim assumption of CIO responsibilities
- Consolidation of IT departments and specializations through personal contact
- Re-platforming ERP processes into a new SaaS system with IT and department staff, active involvement of SaaS provider with relevant employees
- Development of a future organizational model and processes
- Establishment of the “Director Product” role across software development
- Step-by-step implementation project with the first commercial go-live after 7 months
- Continuation through comprehensive, quarterly managed company roadmaps
- Change management and hiring of experts including CTO successor
Achievements
- Enablement of new business models and digital sales (wall boxes, solar systems, tenant electricity)
- Complete system overhaul with nearly full retention of staff
- Successful scaling of existing business through numerous individual tariffs for better contribution margins
- 5-figure new contract closures per month via digital channels immediately after launch
- Integrated sales via new CRM and transparency for management
- Modernization with almost full retention of staff
- State-of-the-art software development process
- New culture of dynamism within the company
- Rise to the third-largest sustainable provider
